Resume

Summary

I am able to translate my deep technical skills to clients to help identify problems, design solutions, communicate them to the client, and implement. I specialize in Networking, Cloud, and on-premises systems.

Experience

Systems Engineer

Macatawa Technologies · Holland, MI · Dec 2019 - Present

  • Deploy, manage, optimize, and monitor client Azure environments supporting virtual networking (VPN, ExpressRoute), virtual machines, containers, storage, Azure Virtual Desktop, key vaults, and more.
  • Maintain client environments across networks, servers, databases, and line-of-business applications in manufacturing (ERP), healthcare (EMR/EHR), professional services (PSA), and other fields.
  • Evaluate solutions, tools, and vendors for our clients as a steering committee member.
  • Design and deploy network infrastructure and endpoint security solutions for 50+ client environments, including firewall configurations, VPN implementations, and zero-trust architecture principles.
  • Lead RMM/automation platform administration and strategy, including a full platform migration from vendor evaluation through implementation, team training, and ongoing automation development across 2000+ managed endpoints.
  • Serve as the technical escalation point while developing internal processes, documentation standards, and training materials to improve service consistency and technical capabilities.
  • Implemented and manage centralized Microsoft 365 security management with the Microsoft Graph API across 125+ client tenants, enforcing conditional access policies, MFA, identity governance, and data protection controls to enhance security posture and compliance.

IT Field Technician

OAISD · Holland, MI · May 2019 - Dec 2019

  • Worked directly with students and faculty using ticketing systems for issue management.
  • Offered help desk support and performed device repairs.
  • Participated in incident response.
  • Implemented automated device enrollment, streamlining deployment processes.

Skills

Platforms

Azure, Windows Server, Microsoft 365 / EntraID, Active Directory, Linux, Cloudflare, Git

Networking

Routing/switching, firewall configuration, VPNs, DNS, network monitoring

Automation

PowerShell, RMM/MDM tools, workflow automation, Group Policy, REST API, patching

Security

Endpoint security (EDR), hardening, auditing/alerting

Certifications

  • Azure Administrator Associate (AZ-104) - Microsoft (2022)
  • Azure Fundamentals (AZ-900) - Microsoft (2021)